Information on proceedings involving Phoenix Kapitaldienst GmbH

General notes

  • You will find periodic updates of the situation here on our homepage.
  • Please understand that we are unable to send individual replies to written queries (letters or e-mails) given the time-consuming work of attending to the large number of claims. We also urge you to refrain from telephone queries as far as possible.
  • In the event of any changes in personal data such as address, bank account or other data, please send them to us in writing by letter so that we can update your contact data in our database.
  • By virtue of its function EdW does not render any legal advice.
  • We provide information on the compensation proceedings in German, English and French in the Internet. In personal contacts we supply information for foreigners in the English language.
  • Useful links:
    www.schubra.de
    www.bafin.de

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© 1998 EdW - Entschädigungseinrichtung der Wertpapierhandelsunternehmen, Berlin